Martensville Plumbing and Heating Ltd. (MPH) has been an essential part of the community for the past 15 years and in those years, owners Mel and Tracey Fesiuk have seen extensive growth. Upon its inception, MPH was a home based business ran by Mel, who had always wanted to have his own business. Within a short while, the business was seeing enough success that Tracey began working full time to help out with the office side.
Before the construction of their current location on Centennial Drive North, the business had rented bays within Martensville. Knowing they needed more space, in 2011 they decided to purchase a lot and build a shop that could maintain all of the services they offered both residentially and commercially. “Martensville was a small town when we moved here so we have definitely seen an influx of people and services now. It’s a city that has seen a lot of changes through the years, and we have seen so much support from the people in Martensville and surrounding areas,” Tracey said. When building the new space, they ensured there was an area to supply a stock of professional products available for customer purchase.
Currently, there are six vans that are on the move each day providing service in Martensville, Saskatoon, Rosthern, Langham, Aberdeen, Dundurn and all surrounding areas. Some of the services offered include plumbing, heating, air conditioning, boilers, oil furnaces, drains and more. “We want to offer as wide of a range as possible when it comes to what we can provide our customers. If someone calls with an issue, we want them to know that we have the expertise to handle it for them. We have techs that have expertise in many different areas and when hiring a new tech, we look to see what areas we need more expertise in and we look to hire someone with experience in that area,” added Tracey. For those larger jobs, Martensville Plumbing & Heating Ltd. also offers financing options to help ensure their customers can get the work that they want done, when they want it done.
“Martensville was a small town when we moved here so we have definitely seen an influx of people and services now. It’s a city that has seen a lot of changes through the years, and we have seen so much support from the people in Martensville and surrounding areas.” Tracey Fesiuk
Offering a 24 hour emergency service has been a Godsend for numerous customers, especially when a furnace has issues in the dead cold of winter. Techs on site will do their best to service issues as quickly as possible, and if parts are required, they provide space heaters to keep homes warm in the meantime. “Our techs always take the service phone home, so you will never get an answering service, you will always have someone answer on the other end,” explained Tracey.
After spending years of pouring their heart and soul into their company, Tracey, Mel and the staff at Martensville Plumbing & Heating Ltd. had an exciting experience in May of 2017 when they were awarded the Business of the Year award at the Warman Martensville Business Excellence Awards. “It was such an honor to be recognized for the work that we have done and it made us so proud of what we have accomplished. It was also a good morale booster for the staff because they are what makes our business work,” Tracey said. The experience allowed them the opportunity to take a look at their business and see areas that they were happy with, and other areas that they thought they could be improved upon.
What began as a family ran business will continue in the family as Tracey and Mel’s eldest son Brian has taken on a very involved role within the company. “We are excited that we have the succession of him learning the business and eventually taking it over from us and it goes to show you that by supporting these local businesses, you are supporting local families.”